At AIV ATELIER (operated by Chache Di Hatti Pvt Ltd), we are committed to conducting business with the highest ethical standards and robust controls to safeguard your information. This Privacy Policy applies to all users of our website and services. Our Terms of Service (“Terms”) are incorporated herein by reference. All defined terms in this Privacy Policy hold the same meaning as those in our Terms of Service. AIV ATELIER upholds the following privacy principles:
1. Definitions
A. Non-Personal Information:
Information that cannot be used to identify you personally and is collected automatically when you browse our website or use our services.
B. Personally Identifiable Information:
Private information collected about you in connection with our products or services, such as your name, address, age, telephone number, etc.
2. Information Collected
When you visit our website, we automatically collect Non-Personal Information such as browser type and IP address. We may also collect Personally Identifiable Information when you:
- Fill out forms or applications on our website;
- Contact us via any medium (email, telephone, social media, etc.);
- Use a mobile device platform to access our services;
- Provide information to us via third parties.
A. Registration:
To create an account, you may provide us with information such as your name, email address, company name, address, and phone number. Further information may be requested to offer personalized services.
B. Customer Service:
We collect information during interactions with our customer support to address inquiries and investigate any violations of our Terms.
C. Third Party Services & Websites:
Information you share with third-party websites through our site is provided at your own risk and will be governed by their respective privacy policies. We may also collect this information and handle it as per this Privacy Policy.
D. Use of Cookies:
Our website uses “cookies” (small text files stored on your device) to enhance user experience, recognize returning users, analyze site usage, and deliver personalized content. Refusing cookies may affect site functionality. Information collected by cookies is not linked to your personal identity.
E. Web Beacons:
We may use web beacons, pixels, and anonymous tags to collect Non-Personal Information about site usage and for aggregated research purposes. Web beacons are not used to track activity outside our website. Interaction with third-party beacons is governed by their privacy policies.
F. Log Files, IP Addresses, and Device Information:
When you visit our website, we log the referring website, your IP address, browser information, device details, and usage patterns. We may also receive approximate location data and information from third-party pages accessed via our services.
Behavioral Targeting:
We may partner with ad networks who use cookies and web beacons to display targeted advertising based on your browsing activities.
Widgets:
Our website may include social media features or widgets that collect your IP address and may set a cookie for correct functioning. These interactions are subject to the provider’s privacy policy.
3. Exemptions
This Privacy Policy does not apply to information you post from our website to external, public third-party websites.
4. Use of Personally Identifiable Information
AIV ATELIER uses your personal data to:
- Operate, improve, and administer our website and services;
- Provide you with requested products/services;
- Process subscriptions, reviews, and analytics;
- Evaluate user interests to improve services or introduce offers;
- Track usage trends and effectiveness;
- Offer customer support and communicate important updates or offers;
- Send technical notices, updates, security alerts, service bulletins, and marketing communications;
- Provide advertisements and manage our business operations, including fraud prevention and legal compliance.
5. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content, practices, or legal policies. Please review their privacy policies before use.
6. Market Research
We may conduct online research (including surveys) to improve our offerings. Any personal information collected for research will not be used for sales or shared without consent except as permitted by this Privacy Policy.
7. Use of Aggregate Data
We may combine Non-Personal Information from various users to create anonymous, aggregate data. Such data does not identify any individual and may be shared with third parties.
8. Disclosure of Information
We do not share your Personally Identifiable Information unless:
- With trusted contractors and service providers aiding our operations, within reasonable necessity, and subject to confidentiality agreements;
- As legally required (e.g., in response to a valid warrant, subpoena, regulation, or legal process), to protect rights, property, or safety;
- If you direct us to do so, or otherwise grant consent.
If you prefer not to share your information as described above, you may contact us to opt-out. Please note, opting out may affect the delivery of some services.
9. Security Policy & User ID/Password Protection
We employ security measures such as firewalls, encryption, and restricted access to protect your data. You are responsible for maintaining the confidentiality of your user ID and password. If you suspect compromise, please contact us immediately.
10. Transfer of Ownership
If ownership of AIV ATELIER or substantial assets changes, your user information may be transferred to the new owner, but remain subject to this Privacy Policy.
11. Acceptance of Policy & Policy Updates
Use of our website or services constitutes acceptance of this Privacy Policy. We may update this policy from time to time and will notify you via email or a prominent notice on the site. Continued use of our site after such changes is deemed acceptance of the revised policy.
12. Questions & Contact Details
If you have any questions regarding this Privacy Policy, please contact us at:
- Email: info@aivatelier.com
- Phone: 9211411999
- Postal Address: Chache Di Hatti Pvt Ltd, 7, Lane F, Sarojini Nagar Market, New Delhi, Delhi 110023
We may use your information to respond to your inquiries, provide customer support, and, with your consent, send marketing communications across channels such as SMS, email, WhatsApp, or voice.
Thank you for trusting AIV ATELIER. Your privacy is important to us.
